Morrey Mazda of the Northshore | Customer Reviews in North Vancouver

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Norman Farrell

December 2024 update: Had my first service appointment. It was to fix a front sensor that had been damaged by someone backing into the car. The work was done quickly and for a fair price. The service advisor was pleasant, and the dealership offers a convenient waiting room with coffee and other drinks available. A good experience. I bought my 8th Mazda vehicle since 1988, an MX-30 battery-powered vehicle that will soon be unavailable in Canada. (I hope Mazda Canada imports this car equipped with a Wankel engine as a range extender.) The MX-30 is good-looking, well-finished, and fun to drive. This is my first purchase from Morrey Mazda in North Vancouver. The process of acquiring the car was faultless. The Morrey staff was pleasant and satisfactory business arrangements were painless and completed quickly. Previous experience with Morrey's service department has gone well, but with an EV, I won't be seeing them often. No longer will I be aggravated when gas prices rise by 10 cents a litre at every station in my neighbourhood.

Maria and Jacob Asuncion

I want to extend my heartfelt thanks to Brad, Mike, Elisha, Aly, Shervin, Steve and everyone involved in the process for their exceptional help in purchasing my first Mazda. Their kindness, respect, excellent communication, and dedication to ensuring I was happy with my decision made the experience truly outstanding. If you’re looking for top-notch service and care, I highly recommend this team and dealership to everyone! Thank you all so much!

farshid parang

Hi Morrey family As an artist, I have always dreamed of living amidst the beauty of the world—a beautiful city and a country with untouched natural wonders and pristine landscapes; the stunning Vancouver in Canada. One of the most beautiful cars in the world is the Mazda, crafted in Japan. With its remarkable elegance, comfort, and safety, this car serves as a reminder that the people who designed and built it face some of the most challenging conditions on Earth, with terrifying earthquake faults. It’s entirely understandable and admirable that they prioritize the safety of their customers. A heartfelt thanks to the Morrey family for providing me with the best and most detailed information, ensuring I’m satisfied with my car and its payment plan. I’m also grateful to my new friends: Shervin, Elisha, and Mike. I hope to see these wonderful people in my artistic world someday.

Thanks Mike and team, always the best service and the most friendly dealership. Very grateful for your work
All disinfection done and a note is left to say what was done
The team there is always spectacular. They are like family and extremely friendly. They always go beyond their call of duty to exceed customer expectations. I would rate there service diamond star. These team is super amazing

Jansen K.

We had a fabulous experience at the dealership. Elisha Morrey was super helpful and explained everything very clearly. After we completed all our paperwork and Elisha ensured we were 100% comfortable and understood everything, she offered her contact information so we could contact her at any time with questions. Afterwards, Justin Erb took the time to go through all the features of our new car and ensure we were happy and understood how to operate everything. We were grateful to have a senior sales specialist like him, as it was clear he had extensive knowledge of the car. He also said we could contact him any time or come back whenever we wished to follow up if we had any questions at all. We were completely blown away by the exemplary service provided at Morrey Mazda of the Northshore. We will absolutely recommend this dealership to our family and friends. The team is unlike any other we've seen. Thank you for everything - we love the new car!!

Penny S.

Despite the easing of restrictions, they are still sanitizing, distancing etc.
I am always greeted warmly, treated like I have a brain and I never feel ripped off. The service is done, all the checks are completed and I never feel they do work that is not necessary. In short, I trust them!

Angela S.

This service experience was my first at Morrey Mazda. It was smooth from start to finish. Friendly staff, nice environment, quick and my car was clean when I picked it up .
The communication was clear, from booking to reporting on my vehicle.
It was as good as it gets with a service.

Erin G.

Manako was FANTASTIC. We did pretty much the entire deal over email, which was so wonderful because we had little-to-no time to come into the dealership and be there for hours going back and forth. We got the deal done over email, came in, signed papers, and were away in an hour. Manako met all our needs, was professional, and just all around very helpful.

Mike U.

The entire team at Morrey Mazda are exceptional! From the service department to the sales team and the managers, it just doesn't get any better! They are all wonderful and I would never think about going anywhere else.

Dale McG.

I am terrible at names , but I believe it was Tom who assisted me . He was very kind and I am so thankful to him .
Hand sanitizer was readily available and they had glass panels to provide more social distance
I just wanted to thank the staff at Morrey , they were very helpful and polite . I’m always worried about going to a dealership because I’ve had bad experiences in the past . But the service was amazing and the cost was more than reasonable to have my front lights changed and my wind shield wipers . They also completed a recall fix for me .
I will be going back there 100% for all my future car needs .

Garcia S.

It's really important to me to service my car at a place I trust, and where I feel like a valued customer. Morrey didn't encourage me to do additional unnecessary repairs like other places I've been, which helps build trust. and the service staff were super friendly, which makes me want to return.
The service at Morrey Mazda was fantastic. Booking my car appointment online was easy, I was greeted by friendly service staff when I arrived, and they completed the work quickly. My car was washed and clean when I picked it up. Overall a great experience and although I live in Squamish, I will continue to drive down to Morrey for my car needs.

Kim McL.

George was very helpful with all the features on my car. Mike gray is the best and Elisha made my decision to get my new car every easy smooth. All star team
Mike Gray was a rockstar. He got me in to my fav car ever !!! His knowledge and experience really helped guide me to my Mazda CX-5 I love love my new Mazda

Capri S.

I have always found the service at Mazda to be exceptional.
Our last 4 cars have been Mazda’s and our next will be as well.
The fantastic service by Kevin and his team is a major factor of this decision.
My drivers side window was not consistently rolling up or down and although the service dept was fully booked Kevin made room to address this safety issue and got it repaired.
That’s what they do!

Jo-Anne McC

Thank you to Kevin & his team for the great service & outstanding work. They always go the extra mile! All issues were dealt with; safety first; it's like driving a new car. It was clean & disinfected too.
Greatly appreciated
Barb D.

Customer Comment: Yusuke was a great salesman! Very professional and friendly team across the dealership. Made the purchase stress-free and seamless.

CASSANDRA D

Great Service Means Happy Customers