Morrey Mazda of the Northshore | Customer Reviews in North Vancouver

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Laleh Ansari

I had a great experience buying a car from Shervin on the Sales Specialist team. He is extremely knowledgeable, up to date with the latest information, and was incredibly helpful throughout the entire process. He answered all my questions with patience and made everything smooth and stress-free. I highly recommend him if you’re looking for someone honest and professional. Also, Aly the finance manager, did a great job helping me as well. He was very knowledgeable and supportive throughout the process.

Norman Farrell

December 2024 update: Had my first service appointment. It was to fix a front sensor that had been damaged by someone backing into the car. The work was done quickly and for a fair price. The service advisor was pleasant, and the dealership offers a convenient waiting room with coffee and other drinks available. A good experience. I bought my 8th Mazda vehicle since 1988, an MX-30 battery-powered vehicle that will soon be unavailable in Canada. (I hope Mazda Canada imports this car equipped with a Wankel engine as a range extender.) The MX-30 is good-looking, well-finished, and fun to drive. This is my first purchase from Morrey Mazda in North Vancouver. The process of acquiring the car was faultless. The Morrey staff was pleasant and satisfactory business arrangements were painless and completed quickly. Previous experience with Morrey's service department has gone well, but with an EV, I won't be seeing them often. No longer will I be aggravated when gas prices rise by 10 cents a litre at every station in my neighbourhood.

Alex Reid

Can not recommend highly enough! After a bad experience at another dealership we were left without a car before a once in a lifetime road trip around the Rockies. Not only did Brad come in on his day off to show us a pristine used car, he quoted us an excellent price and immediately put us at ease. From start to finish Brad, Minako and Aly provided not only outstanding customer service but brilliant recommendations for our trip. You could tell they enjoyed working at the dealership due to the relaxed and friendly but professional environment. Unfortunately I can’t remember the name of the ICBC agent who helped us but he was professional, hilarious and also great for road trip recommendations! Having had the car for around 4 months now we have had absolutely no issues and even initially had comments about the spotless detailing from passers-by. I recommend this dealership as much as possible to any friend or family member who is looking for a car. Keep up the good work Morrey Mazda!

I also visited other dealers and Morrey is way ahead in terms of COVID-19 protocols in place
Great service, much appreciate the dealership finding a local car vs having to wait 3 months if ordering. All my questions were answered

Gert P.

The service is exceptional - see my previous comments.
I love this dealership. The entire team (Kevin,Mike,Tom,Armin) from service advisors to sales always treat me like a valued "friend", not just a customer. They go above and beyond to help me - this time Armin helped me with pairing my new phone with bluetooth and Sales Manager Brad is the best - (well there just is no one else I would ever buy a car from and always there for a friendly visit every time I am in the dealership for service or a car wash.)

Dale McG.

I love my new car and everyone I know loves my new car and I wouldn’t hesitate to highly recommend the dealership and buying a Mazda to anyone!
Yusuke provided excellent customer service, as well as the manager Mike, the financial service and insurance people, and they were all a pleasure to deal with, and the dealership was spotlessly clean and had done a great job of providing hand sanitizer etc for covid reasons.

Mary McC.

Mike McCaffery, is who I deal with for service of my car and he has always been very friendly, knowledgeable and professional. I trust my car is well looked after by the service team and any issues that arise are discussed prior to going ahead. I often recommend Morrey Mazda for service and sales.
The service department was courteous, professional, efficient and communicated to me when my car was ready.

Kim S.

Any service person I have dealt with has been courteous and helpful!
Professionalism! Professionalism! Professionalism! During Covid 19 I have not been driving as much and the service dept was quick to notice my low mileage since my last service appointment in May 2020. They actually suggested that my vehicle did not require a servicing at this time. This direct honesty was so appreciated that I had the servicing done anyway!!! A simple situation such as this one is a major factor in why I will ONLY ever drive a Mazda product. Love my CX5 and love Mazda!

Joyce G.

Thank you to the team!
From sales to finance, they really helped us feel at home and comfortable in the dealership throughout the whole buying process. Yusuke was so respectful and knowledgeable and that helped win our business away from Toyota and Hyundai. Thank you.

Feargal H.

The finance person as well as the ICBC person were also wonderful. I was given several options. It was no pressure and everything was very well explained. I would highly recommend Morrey to anyone. As well as my gorgeous car!!
Brad went above and beyond to make sure all of my questions were answered, including answering every one of my emails even on his days off. Both Brad and Michael come across as sincere and genuine, definitely not what the stereotypical car salesman is known for. Michael made sure I left the dealership knowing as much about my car as my poor brain could retain. LOL. And I know if I have any questions he will definitely be happy to help me in the future.

James C.

Tom was great - suggested that I complete my regular service which saves me a trip back in November. Very thoughtful.
I always receive excellent customer care from the Service team. They are warm, friendly and often, quite funny. This visit was to have my snow tires mounted and Mike recommended that I have my semi-annual service completed to save myself a visit in November. Very thoughtful.

Catherine S.

The sales staff listened to my specifc requests
they paid attention to my shortage of time and respected by need to close the deal fast.
the facilitated from financing to cash as soon as i requested it
the delivery was very speedy and efficient
overall i will want to refer all my friends to this location for the exceptional service they provide.

Babak M.

Thank you all! I love my new Mazda and will be recommending you to anyone looking.
Everyone I dealt with at Morrey were professional, friendly and helpful. This was my first time buying a new car which can be a daunting task but everything about my experience was clear and seamless.

Michelle B.

I am so impressed with your service team!!
Over the years I have watch the team become a really cohesive and customer focused.

Thank you to the young fellow who went to get me a chair (is it Armin?). You said it was going to be an hour wait - I was working at the tall table. You must have read my mind because I was wondering how I was going to make it another hour standing at the table. (I thought it was a COVID thing to not have chairs - I guess I was mistaken.)

Thank you also to the gentleman who helped me back out of the tight parking spot I was in. You got up from your desk when you saw the pickle I was in with that big ugly yellow post.

Two examples of above and beyond that really make your team a great bunch!

Corinne V. - Happy Customer

Stephen Tresidder was extremely professional and explained all of the features available with the vehicle in detail. Brad was also very helpful and accommodating, as was Elisha. I am 74 years old and have purchased several vehicles, in various countries, in my lifetime. This was the best purchase experience I have had, ever!
Everyone that we spoke with, especially Stephen Tresidder, was very knowledgeable, friendly, helpful and did not make us feel pressured in any way.

John W.

Great Service Means Happy Customers